These Terms & Conditions (“Agreement”) govern all self-development counseling, coaching, mentoring, consulting, and educational services provided by Sigmund Group LLC (“Company,” “we,” “us,” or “our”), operated by Lainie Etzioni (“Coach”), to any individual or organization (“Client”).
By purchasing, accessing, or participating in any services, programs, sessions, or digital content offered by Sigmund Group LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
If you do not agree, please do not purchase or use our services.
Services provided by Sigmund Group LLC include self-development counseling, life coaching, mentoring, personal coaching, executive coaching, relationship coaching, and business coaching.
Coaching is a collaborative process designed to support personal insight, growth, and goal achievement. Results are not guaranteed.
You acknowledge that:
You confirm that you have the capacity to provide informed consent and voluntarily engage in services.
Sigmund Group LLC makes no guarantees regarding outcomes including, but not limited to:
Any examples or testimonials represent individual experiences and do not guarantee similar results.
All session fees and program fees are payable in advance unless otherwise agreed.
Payments are processed via Stripe or other approved platforms.
Failure to complete payment will result in session cancellation or immediate denial of access.
Sigmund Group LLC reserves discretion in exceptional circumstances.
Sessions are conducted via Zoom or other mutually agreed platforms.
Clients are responsible for attending sessions on time.
Sigmund Group LLC may reschedule sessions due to illness, emergencies, or unforeseen circumstances, with reasonable notice when possible.
Clients may contact Sigmund Group LLC for administrative matters or clarification. Coaching support outside scheduled sessions is not guaranteed unless explicitly included in a program.
Client information is treated as confidential except where disclosure is required by law or necessary to prevent imminent harm.
You acknowledge that electronic communication carries inherent privacy risks.
All content, materials, exercises, recordings, frameworks, and written or spoken guidance provided by Sigmund Group LLC are the intellectual property of Sigmund Group LLC.
You agree:
Violation may result in legal action.
By participating in services, you voluntarily assume all risks.
You hereby release and forever discharge Sigmund Group LLC, Lainie Etzioni, and all affiliated parties from any and all claims arising from your participation, including negligence to the fullest extent permitted by law.
To the maximum extent permitted by law, Sigmund Group LLC's total liability shall not exceed the amount paid by Client within the three (3) months preceding any claim.
Sigmund Group LLC shall not be liable for indirect, consequential, incidental, or special damages.
Any dispute arising from this Agreement shall be resolved exclusively through binding arbitration in the State of California.
You waive the right to participate in class actions.
Each party bears its own legal costs.
This Agreement shall be governed by and construed in accordance with the laws of the State of California.
Sigmund Group LLC reserves the right to terminate services for inappropriate behavior, conflicts of interest, or other reasonable causes. Any unused prepaid sessions will be refunded.
Sigmund Group LLC shall not be liable for delays or failures due to events beyond reasonable control, including illness, natural disasters, platform outages, or acts of God.
Sigmund Group LLC may modify these Terms at any time. Clients will receive at least seven (7) days notice of material changes.
Continued participation constitutes acceptance.
This Agreement constitutes the entire understanding between Client and Sigmund Group LLC.
No oral representations modify these terms.
For questions regarding these Terms, email [email protected].